Legal · Privacy
Privacy Policy
Section 01
Who we are
This Privacy Policy explains how [REGISTERED LEGAL NAME] ("Adventure Experts Georgia", "we", "us") collects and uses your personal data when you visit [adventure-experts-georgia.vercel.app / final domain], send us an enquiry, or travel with us.
We are the data controller of your information.
- Registered address: [ADDRESS, GEORGIA]
- Email: [PRIVACY/CONTACT EMAIL]
- Phone / WhatsApp: [NUMBER]
- Privacy contact: [NAME OR ROLE]
Section 02
The data we collect
You give us directly
Mainly via enquiry forms, email and WhatsApp:
- Name, email, phone/WhatsApp, and country of residence
- Your trip enquiry details, group size, dates and preferences
- Booking and billing details once a trip is confirmed [list what you actually store]
Special-category data
Only when relevant to a trip:
- Health, medical conditions, fitness level, and dietary requirements you share so we can run your tour safely.
We collect automatically
- IP address, device/browser type, and pages viewed, on an aggregate basis
- Cookie and analytics data — see our Cookie information and section 5
Section 03
Why we use it, and our legal basis
| Purpose | Legal basis |
|---|---|
| Responding to your enquiry and planning a custom trip | Steps to enter a contract / legitimate interest |
| Delivering and managing a confirmed tour | Performance of a contract |
| Running your tour safely (health/dietary data) | Your explicit consent |
| Sending marketing/newsletters (if you opt in) | Your consent |
| Meeting legal, tax and accounting duties | Legal obligation |
| Improving and securing the website | Legitimate interest |
Section 04
Marketing communications
We only send marketing emails or newsletters if you have given explicit, opt-in consent (no pre-ticked boxes). You can withdraw consent at any time via the unsubscribe link or by contacting us, and we will stop within 7 working days.
Withdrawing marketing consent does not affect emails about a trip you have actually booked.
Section 07
International transfers
Some of our providers (for example, website hosting and email) process data outside Georgia. Where this happens, we rely on [adequacy decisions / standard contractual clauses / other appropriate safeguards] so your data stays protected to the standard required by Georgian law and the GDPR.
Section 08
How long we keep it
We keep your data only as long as needed:
- Enquiries that don't become trips: [e.g. 12 months]
- Booking, contract and financial records: [retain per Georgian tax/accounting law — confirm period]
- Marketing data: until you unsubscribe
- Health/dietary data: deleted shortly after your trip ends [confirm]
Section 09
Your rights
Under the Law of Georgia on Personal Data Protection and, where applicable, the GDPR, you have the right to:
To exercise any of these rights, contact us at [EMAIL]. We respond within the legal time limit.
You may also complain to the Personal Data Protection Service (PDPS) of Georgia, or — if you are in the EU/EEA — to your local data protection authority.
Section 10
Security
We use appropriate technical and organisational measures to protect your data, and limit access to authorised people who need it. [Describe at a high level: encryption in transit, access controls, etc.]
Section 11
Data breaches
If a breach is likely to affect your rights, we will notify the relevant authority and, where required, you, without undue delay.
Section 12
Children and minors
Our website and tours are intended for adults. We do not knowingly collect data from minors without verified parental or guardian consent.
Section 13
Changes to this policy
We may update this policy from time to time and will post changes here with a revised "last updated" date. We encourage you to review this page periodically.
Section 14
Contact
Questions or requests about your personal data:
Privacy contact: [NAME / ROLE]
Email: [EMAIL]
Address: [REGISTERED ADDRESS, GEORGIA]
You also have the right to lodge a complaint with the Personal Data Protection Service of Georgia (PDPS).
